Compensation:

$30 – $50+ per hour

Description:

Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions.

Duties:

• Complete all general HVAC in-home, service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure the overall success of the business.
• Maintain a clean, organized job site and well-inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows, and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback, and options sheets.

Experience:

High school diploma or equivalent (Preferred)

HVAC: 1 year (Preferred)

HVAC Service: 2 years (Preferred)

Skills & Requirements:

• Licensed with knowledge of local HVAC codes and the ability to make on-the-job applications.
• Develop a proven track record in heating and cooling systems including the ability to draw simple diagrams, read blueprints and other diagrams.
• Continued education and training to obtain NATE certification.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• A competitive individual contributor who also loves to win as a team.